Privacy Policy
At Defaulted Student Loan Solutions, maintaining the trust and confidence of the customers we serve is high priority. We want you to understand how we protect your privacy when we collect and use information about you. We respect your right to privacy and recognize our obligation to keep information about you secure and confidential. We collect only limited nonpublic personal information. Nonpublic personal information is information about you, which is not available publicly. We gather this information so we can deliver the products and services you request easily and efficiently and administer our business. We also want you to understand what personal information we collect from you, why it is collected, and how and why, in certain situations, we may share this information with other companies in the Defaulted Student Loan Solutions family of companies, our servicers, originating agents, processing agents, and third party agents.
Please remember that the Defaulted Student Loan Solutions Privacy Policy applies only to Defaulted Student Loan Solutions and our web site. It does not apply to other sites that may be linked to or from our site or any other company or organization. This privacy policy applies to our customers in the United States, and to visitors to our web site. Defaulted Student `Loan Solutions reserves the right to alter this privacy policy at any time. Notice of this privacy policy will be made available to all of our customers through mailings, e-mail, or our web site. The effective date of this privacy policy is April 1 2009.
This privacy policy is disclosed on behalf of the entire family of Defaulted Student Loan Solutions companies.
When you are simply browsing our web site or using our online calculators and tools, you do so without revealing any personal information. While we do not collect personally identifying information about visitors to our site, we do use standard software to collect information for the strict purpose of tracking activity on our site, such as the name of your ISP, the referring web site and the date and time you viewed our site. This allows us to better understand how many people access our site and which pages are most popular.
Defaulted Student Loan Solutions abides by federal law and the guidelines established by the Federal Trade Commission regarding youth privacy. Therefore, we will not knowingly collect any personal information from or allow the registration of young people under the age of 13.
Defaulted Student Loan Solutions does not share the nonpublic personal information of our current or former customers with nonaffiliated, third parties except as required or permitted by federal law or regulation. Under these circumstances, we may share your personal information with schools, lenders, agencies of the United States government and their agents, credit-reporting agencies, and with third-party servicing organizations. In this case, all of the third parties are required to use any nonpublic personal information we provide to them for its intended purpose only.
We instruct our employees to respect the confidentiality of nonpublic personal information. Accordingly, under the Defaulted Student Loan Solutions privacy policy only those Defaulted Student Loan Solutions employees with a business reason to access your nonpublic personal information are authorized to do so. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
We also share nonpublic personal information with the companies identified in Schedule A to this policy statement on a limited basis in order to facilitate the performance of our services. We do not share your nonpublic personal information with individuals, unaffiliated companies or organizations not listed in Schedule A to the policy statement, except as authorized by law.
In order to effectively and efficiently make your loan or administer your loan, it may be necessary for employees of the companies listed in Schedule A to access your information or your account. Only companies directly involved with originating or administering your loan will have access to your account. The information shared includes your name, address, telephone number, Social Security number, account balances, payment history, account usage and other similar information about your transactions with Defaulted Student Loan Solutions.
If you have any questions or comments or need to otherwise contact us in connection with this privacy policy, please contact us at the website, address, or telephone number listed below:
Defaulted Student Loan Solutions LLC.
191 Merrimack Street Suite 303
Haverhill MA 01832
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